Please see our partners for more details. This food was lovely but again so was the food from the huts by the main pool. The next day comes around and we go to the front desk again to get our new room, only to find out that not only were they not able to give us the room that they guaranteed, there was also no record of us having even requested a new room. If you needy transportation AMITY TOURS with Ricardo Morrison very trustworthy. Do not upgrade to Diamond club . Overall the hotel is good, clean and food of a good standard but service is a bit hit and miss not what we have experienced on our visits to other Royaltons in Mexico and Dominican Republic. He works the bar like a real professional with a BIG Smile and he makes sure everyone is served and happy! It is actually cheaper to stay in the Hideaway than upgrade in the Negril to the diamond club. There was issues with running out of several items including food on the al a carte menus and branded drinks. The hideaway is adults only and has the 2 best al a carte restaurants, separate pool, dining area and allows you to watch the sun set. Apart from the first day we had no flannels or hand towels. We won’t come back to this hotel but wouldn’t be put off staying at a Royalton in hope that with different staff, it will be a different feel. AMAZING Honeymoon!!!!! I’ll separate the review into a list of pros and cons, with one of the lists being noticeably longer than the other.Pros:- As this a new resort built in 2017, the facility is brand new and pretty nice. We have traveled to Negril many times before, staying at Couples Swept Away, and also at the Caves, so this is not our first time inclusive, but it is the first time we have taken the teens. Royalton Negril: Junior at diamond club! Royalton Negril: Diamond Club is a must! With that said, we still had an amazing time and will return again. Out of 9 restaurants only 2 were open. Don't be disappointed when you approach Royalton as it's a little worrying from outside. Period. Hotel Class: Upscale. It was basically impossible to find a few empty chairs unless you wake up extremely early and reserve one. No staff hung around waiting or begging for tips, they just served with a smile! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Hideaway guests have use of every area of the whole of the resort. It is actually cheaper to stay in the Hideaway than upgrade in the Negril to the diamond club. The fitness center is a bit small, but has everything you would need for a relatively complete workout including two squat racks, treadmills, a few benches, a cable and lat pull down machine, and a separate yoga room where they held daily classes including TRX and kickboxing classes. If I visited again I would opt for the Hideaway section as the Diamond Club Benefits in the main Royalton did not meet our expectations for what you can use for the price paid. We were so impressed the nexus tour guide came to our room to ease booking. Royalton Negril; Hébergement; Diamond Club™ Relier. Royalton Negril: The fabulous Royalton Diamond Club Service - See 4,145 traveller reviews, 4,465 candid photos, and great deals for Royalton Negril at Tripadvisor. She then proceeded to let me know what 3 or 4 of the flavors were without pointing to any of the ice cream. - Read 4,052 reviews, view 4,337 traveller photos, and find great deals for Royalton Negril at Tripadvisor. You get a separate part of the beach and a pool to yourself with a beach bar which provides food. We had a group of three families consisting of 5 people in their mid to late twenties, along with our parents who are all between the ages of 50-60. He his a kind, considerate, hard working young man. 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