Hi, the terms and conditions on Gumtree say PayPal Seller Protection is eligible for items sold on Gumtree, but not buyer protection. PayPal determines, in its sole discretion, whether your claim qualifies for the Buyer Protection Policy. We had no … I use Gumtree on everyday basis, and the scams are quite common. But yes you would have buyer protection as long as you paid via an invoice OR via send money > goods. S11.2 An item is not considered to be “significantly not as described” if: e. It was listed as used condition and you picked it up in person after examining the item. Buyer Protection . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For example, chargeback rights may not be limited to specific amounts per transaction (such as the … Help articles; Community posts; How do I get paid for my Gumtree sales using PayPal? It feels a bit dodgy, seller protection doesn't mean anything with Paypal as all the buyer has to do is claim it wasn't received and they will instantly deduct your account. Using Gumtree for first time and received 2 texts both from people who for various reasons couldn't come to view the furniture - one disabled and blind (really?) HOWEVER buyer protection is not an insurance policy OR 100% coverage of everything that can go wrong, so you need to read up on it so you can risk assess your transaction. ©1999-2021 PayPal, Inc. All rights reserved. We want every single one of you to have a safe and successful visit to Gumtree, whether you are buying or selling, searching or advertising, and we do loads to keep you protected – including stuff you might not even know about. If I purchase an item via Gumtree using PayPal, is there a specific method I should ask seller requests the money so I'm protected in the event the item purchase is fake? Gumtree. I'm looking to purchase a $400 electronic device on gumtree via PayPal goods and services to be shipped to me, however I was wondering if buyer protection applies in this case? To take advantage of Purchase Protection, we require, among other things, that PayPal accounts be kept in good standing and ask that a dispute be filed within 180 days of your purchase or payment. If you can PROVE that the item is fake, Paypal will allow you to return it (at your cost, using trackable method) for a refund of the original purchase price. 3. The seller no longer wants to communicate with me and the product dispute I raised with Paypal … It actually marks the paypal transaction with gumtree in it, and they wont offer buyer protection for purchases on gumtree. Gumtree or not, the PayPal Buyer Protection Policy is limited for pick-ups: S10.2 Any item you collect in person or arrange to be collected on your behalf is not eligible to be claimed as not received. User #122211 18363 posts. It's happened to me before and PayPal paid the buyer out despite having proof of delivery to the right address. We were thinking this buyer protection program (as it is) to be very profitable for eBay and/or PayPal. Bought a luxury brand item, paid with Paypal, a counterfeit arrived in the mail, lodged a Paypal claim and LOST because they have removed buyer and seller protection last month. It is only buyer protection which Paypal has abolished for sales on Gumtree. Advice is VOLUNTARILY given. Does PayPal Offer Buyer Protection on Gumtree Goods & Services Payment? Paypal has recently updated its terms and conditions for customers based in the UK, with the changes coming into force from today. PayPal’s Buyer Protection program might reimburse you. Is this correct? Credit card chargebacks vs PayPal Buyer Protection. ©1999-2021 PayPal, Inc. All rights reserved. Meet up and confirm the sale in person. PayPal’s Buyer Protection programme entitles you to reimbursement for the full purchase price of the item plus the original shipping costs you paid, if any, when you don’t receive your item from a seller, or when you receive an item, but the item isn’t what you ordered. Making Gumtree safe for buyers and sellers. Uskompuf on 26/06/2020 - 22:22 Last edited 26/06/2020 - 22:31. They have sent me an invoice. New to the community? My Profile My Preferences My Mates. Buyer Protection on eBay provides coverage for Items Not Received and Significantly Not As Described. Did this help? Find a paypal on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Conflicting Gumtree Advice - Buyer Protection, Hi there, On PayPal's website I'm seeing conflicting advice, some pages say "tick for goods" box and you will be covered for any purchase. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. We previously moved to restrict the sale of items that were in high demand such as hand sanitisers and PPE, and will move to do the same if required. In January 2015 Paypal REMOVED its buyer protection for Gumtree shoppers. The purpose of the Gumtree "For Sale" category is to encourage face-to-face, local, trading. Conflicting Gumtree Advice - Buyer Protection Hi there, On PayPal's website I'm seeing conflicting advice, some pages say "tick for goods" box and you will be covered for any purchase. If an item doesn’t arrive or is significantly not as described, we will help buyers get a full refund. On Gumtree, this means being polite and observant when buying or selling. It also means not exploiting the current situation for commercial gain. I'm selling a TV on Gumtree and I just got this msg:"hello would you take 320 now via PayPal and I can collect when you have the cash, thanks"I've never been as We use cookies to improve and personalise your browsing experience, to perform analytics and research, and to provide social media features. Bought a luxury brand item, paid with Paypal, a counterfeit arrived in the mail, lodged a Paypal claim and LOST because they have removed buyer and seller protection last month. Note: PayPal Buyer Protection does not apply to payments made through Gumtree. You can report your problem in the PayPal Resolution Centre or the eBay Resolution Centre. When the add is live then we have it in stock, if we don't have it in stock we will deactivate the add. Tony on 26 March at 9:55 pm This will be of interest: Status of PayPal . I would also 'fund' that payment if you go ahead via a credit card as that may give you extra protection. Ask your seller send you an invoice from within PayPal stating the payment is for goods, you should only ever pay one whole lump sum and not a deposit or installments as those are not covered by PP. No Paypal buyer protection for Gumtree purchases. If you own items that are in high demand, we would ask you to consider donating them to local groups and … When you buy something from a seller who accepts PayPal, you may be eligible for a refund under PayPal’s Buyer Protection Policy. what should I respond to sound it out? You should have got them to pay via paypal through the gumtree app. Buyer Protection is similar to the benefits you get with a credit card: You can reverse the charges if the seller fails to deliver what was promised. Download the Gumtree app and log in or sign up, then link your PayPal account. PayPal Buyer Protection covers you for items that you have bought in the event that you do not receive your item, or the item is significantly not as described. cj3. So the reason Gumtree transactions are often not covered by Paypal buyer protection is because paypal does not cover items collected or personally delivered. You are eligible for PayPal Buyer Protection if: You didn’t receive the item or the item is significantly not as described. If your transaction qualifies for PayPal Buyer Protection we'll reimburse you for the full purchase price plus the original shipping charges. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It can be used for problem eBay items, such as those not being 'as described' or not received. If you didn’t use a Visa card, and didn’t buy from a UK trader then you have to rely on Paypal Buyer Protection. Believe when I say that I have a new understanding of the system and our (wife and I) feedbacks and communications will be quite different from here on. New to the community? Will PayPal Buyer Protection cover purchases on Gumtree or Facebook Marketplace? Note: PayPal Buyer Protection does not apply to payments made through Gumtree. However if you want to pay with paypal and have the item posted then the ONLY time you do NOT have paypal buyer protection is when you send the payment using the friends/family option OR using a f/f personal paypal.me link and do NOT tick the goods/services box at the bottom. Gumtree seller has sent invoice to PayPal am I protected paying this way? kernowlass. But yes you would have buyer protection as long as you paid via an invoice OR via send money > goods. Both were very happy to pay the full price but wanted to pay by PayPal and then organise a courier to pick up the goods and whisk them away to an undisclosed address. PayPal. 0 Kudos All forum topics; Previous Topic; Next Topic; 1 REPLY 1. Once you've confirmed the payment, the money will appear in the seller's PayPal account. PayPal's official stance is that they do not offer buyer protection for any GumTree transactions because it's still meant to be used as a marketplace to meet up in person, and not post. Like PayPal, if a buyer files a chargeback with their bank, eBay's Money Back … Comments. There is no cover for purchases of used or secondhand goods you pick up in person or have personally delivered. Is this a Paypal Scam on Gumtree Hi Selling my bike for £600 and have received the below email it sounds a bit fishy to me! We previously moved to restrict the sale of items that were in high demand such as hand sanitisers and PPE, and will move to do the same if required. A buyer might make a claim with PayPal if - for example - they believe that an item hasn't been received or the payment from their account is unauthorised. You used PayPal, an eBay invoice or clicked the ‘Pay Now’ button to purchase the item. KaptnKaos on 21/01/2019 - 09:09 ... PayPal business Payment secure with buyer's protection. 2 users like this post: LoneWolf, Greenhornet_au #15. rockdev. I'm not sure if the item is 100% legitimate. GUMTREE. Make sure you are with the seller when you pay. I use Gumtree on everyday basis, and the scams are quite common. gumtree paypal buyer protection If I buy something off of gumtree and pay via paypal and the seller sends the item to me, do I still apply for buyer protection if I never receive the item? Marketplace. On Gumtree, this means being polite and observant when buying or selling. and one working on an oil rig!! Thanks, Alex Great! Computing. Bought a luxury brand item, paid with Paypal, a counterfeit arrived in the mail, lodged a Paypal claim and LOST because they have removed buyer and seller protection last month. Its seedy the way they marketed it knowing full well people would just assume its normal old ebay style paypal.. Hey, people might be able to make a facebookcoin payment on ebay soon. Never purchased through gum tree before so want to be safe. Offers that look ‘too good to be true’ often are, especially if the item needs to be shipped. Please leave Kudos / Solution if I have helped you. Posted 7th Jun 2016 Available: National. Expiry date 5/2022. You are eligible for PayPal Buyer Protection if: You didn’t receive the item or the item is significantly not as described. Paypal Buyer Protection. If you get the seller to send a money request or invoice fully describing the item you are paying for OR you use the send money > goods/services option again fully describing the item you are paying for then you should be covered. Gumtree clearly state face to face only, therefore there is no contact of a purchase which is required for paypal to have any legs. Highlighted. 3 Comments . Related topics. Trust guaranteed. Re: buyer protection on gumtree Buyer protection is never 100% so its best you read up to see what you are covered for before buying especially if the item is misdescribed. S11.2 An item is not considered to be “significantly not as described” if: e. It was listed as used condition and you picked it up in person after examining the item. II do understand why gumtree paypal wouldnt have buyer protection as it is mostly free. Link to post Share on other sites. Before you pay, carefully inspect the item in person or confirm the service has been completed to your satisfaction. Keep your PayPal account in good standing. Harborne, West Midlands A brand new unopened and unused item. 6 Quote; Share this post. The transaction can be easily reversed leaving you with no money and no item. What is PayPal Seller Protection? how does PayPal buyer protection work? Basically, Gumtree doesn't have any buyer or seller protection, so doing anything other than face-to-face exchange for cash is asking to be scammed. I don’t think so. That depends on MANY factors all listed in Paypals buyer protection policy for you to read so you can risk assess your transactions.Legal (bottom right of Paypals pages) > user agreement > buyer protection. I guess you can take the chance but just be warned they will not second guess deducting your account and refunding the buyer if he tries to do a dodgy on you. Protection you can count on. Note: PayPal Buyer Protection does not apply to payments made through Gumtree. anna10 on 02/12/2014 - 17:36 . Yes, but only in certain circumstances. Read purchase protection requirements Thanks, Re: Conflicting Gumtree Advice - Buyer Protection. I'm selling a TV on Gumtree and I just got this msg:"hello would you take 320 now via PayPal and I can collect when you have the cash, thanks"I've never been as We use cookies to improve and personalise your browsing experience, to perform analytics and research, and to provide social media features. Believe when I say that I have a new understanding of the system and our (wife and I) feedbacks and communications will be quite different from here on. Will I have buyer protection if I buy it this way and send the money for the requested invoice? The new PayPal chat extension allows a seller to create and send their invoice without leaving the their conversation, so the buyer can act on it immediately. Member Joined: 05 December 2017 … When buyers pay with PayPal on any website, PayPal Buyer Protection covers them in case there is a problem. gumtree is a CASH only transaction place. Re: Buyer protection via Gumtree @Bobby_81 That depends on MANY factors all listed in Paypals buyer protection policy for you to read so you can risk assess your transactions. Gumtree sale, buyer wants to use Paypal. When buying or selling, you should meet in-person to see the item and exchange money. I don’t think so. I thought that Gumtree and Paypal offers Buyers protection because its one of the preferred option of payment and buying the item online would be safe. Gumtree sale, buyer wants to use Paypal . If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges. I am buying something from Gumtree which the seller is sending. You obviously aren't familiar with the scams around the use of paypal on gumtree, paypal offers zero protection on gumtree. The buyer then claimed ‘Item not received’ under the PayPal Buyer Protection Policy. Welcome! Welcome! If Paypal has closed your dispute and you are not happy with this then the only option open to you now is to take your complaint to the Financial Ombudsman (FOS). Correct me if i am wrong but isn't Gumtree a site mainly for 'face to face' transactions? Last June, when PayPal last revised its terms & conditions, we reported that the changes appeared to have reduced buyer protection for purchases made over classified listing websites such as Gumtree. Re: Buying with PayPal on Gumtree All PP payments are covered providing you as the account holder have a UK registered PayPal account, and you are making a payment for goods! 2. We were thinking this buyer protection program (as it is) to be very profitable for eBay and/or PayPal. Common sense is FAR safer. Buyers paying via PayPal for items bought on eBay are also protected by eBay's Money Back Guarantee policy. Paypal and Gumtree dont have any ties that allow both the buyer and/or the seller protection. Gumtree or not, the PayPal Buyer Protection Policy is limited for pick-ups: S10.2 Any item you collect in person or arrange to be collected on your behalf is not eligible to be claimed as not received. Turn on suggestions. Thanks cypher, very useful advice. Please read our Community Rules and Guidelines. Turn on suggestions. The only distinction I can seem to make out is, if I never met the seller in person and if I send the money as payment for goods through the PayPal app or website rather than within gumtree, I will be covered by PayPal buyer protection? MrHappyGilmore 18. … Buying with PayPal > Gumtree buyer protection; cancel. When applicable, PayPal’s Buyer Protection Policy entitles you to reimbursement for the full purchase price of the item plus the original shipping costs you paid, if any. We had no … PayPal’s Buyer Protection Policy may apply when you encounter these specific problems with a transaction: You didn’t receive your item from a seller (referred to as an “Item Not Received” claim), or I'm buying a £1600 camera and so I need a very solid answer on this! When you pay with PayPal on any website, PayPal Buyer Protection offers you comprehensive protection if your eligible transaction has a problem, such as if an item doesn’t arrive or is significantly not as described. Once you've confirmed the payment, the money will appear in the seller's PayPal account. The item must be shipped by the seller to you. Be very careful. Yes No. Please read our Community Rules and Guidelines. The only distinction I can seem to make out is, if I never met the seller in person … By browsing this website, you consent to the use of cookies. I recently sold a phone via gumtree and the buyer asked to pay via paypal. In January 2015 Paypal REMOVED its buyer protection for Gumtree shoppers. As such, their offering is to use PayPal at the meetup, effectively only offering the benefit of not having to carry a potentially large amount of cash. Report Inappropriate Content. That would be wierd . All buyers in the approved PayPal markets are eligible for Buyer Protection on eBay when they make a purchase from eBay websites where PayPal has been integrated as a payment option such as eBay.com, eBay.com.au, eBay.co.uk, eBay.fr, eBay.ca, eBay.de, etc. Before you pay, carefully inspect the item in person or confirm the service has been completed to your satisfaction. If you pay with your credit card through PayPal, you may well be covered by the chargeback protections offered by your credit card provider. Gumtree also say to be wary of buyers or sellers that ask you to switch payment method, normally to one that has no consumer protection. Even though Paypal claims there is no buyer protection for Gumtree items, there is no seller protection either, so what they do is charge back the payment to you from the credit card it was funded from and you are gone. Make sure you are with the seller when you pay. In January 2015 Paypal REMOVED its buyer protection for Gumtree shoppers. The seller then requests payment in the Gumtree app and buyers pay right away. buying an item off gumtree and requesting to pay with PayPal. Gumtree is a local community site, and we urge everyone to meet in person whenever possible. You will not be able to claim on any insurance either as of course a delivery company will have proof of delivery. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It also means not exploiting the current situation for commercial gain. I'll forget interstate people from now on when on Gumtree. To qualify for PayPal Buyer Protection: Use PayPal to complete your payment. They could open a dispute with the PayPal Resolution Centre, or they might issue a chargeback in order to get their money back. Either way, you’ll receive the same coverage. Edited July 5, 2019 by itsmedunc. Post an ad or browse the listings. Make sure you are with the seller when you pay. Yes. Buying with PayPal > Gumtree buyer protection; cancel. If they claim they are having account issues then, as mentioned above, search their seller number online to read previous reviews, or halt the sale until you’ve contacted Gumtree. To take advantage, you need to report the transaction quickly, but know that Buyer Protection does not cover all transactions. Credit card chargeback rights may be broader than the PayPal Buyer Protection policy. Related Stores. You paid for the item with one payment (items purchased with … Before you pay, carefully inspect the item in person or confirm the service has been completed to your satisfaction. What's New 3 12 24 72. Purchase Protection covers all eligible purchases where PayPal is used, as well as payments made through our website. Buyer protection is never 100% so its best you read up to see what you are covered for before buying especially if the item is misdescribed. By browsing this website, you consent to the use of cookies. However, on another page I see "Note: PayPal Buyer Protection does not apply to payments made through Gumtree. " Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Search My Stuff. When I found out that this iPhone is iCloud locked I escalated this to Paypal and Gumtree but I was told that there is no longer a Buyer protection offered by Paypal this took effect July 2017. 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